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Plumbing services · Atlanta, GA

Emergency plumber in Atlanta

A burst pipe, a backed-up sewer or a water heater pouring onto the floor can't wait for a weekday appointment. Stopping the water is your job; the plumber handles the rest.

Last reviewed November 13, 2026

Short answerShut off the main water valve, keep away from wet wiring, and call. If the problem is at the street or the meter, the water provider handles it, not a plumber.

What counts as a plumbing emergency

  • A burst or split pipe, inside or in the yard.
  • Sewage coming up through a tub, shower or floor drain.
  • A water heater leaking from the tank or a relief valve releasing hot water.
  • A leak you can't stop with a fixture valve or the main.

While you wait

  1. Close the main. The Red Cross says to turn off the water at the main valve if pipes are damaged (Red Cross). FEMA notes there is often a second valve near the meter (FEMA).
  2. Stay clear of electrical hazards. Ready.gov says not to check the electrical system if you are wet or standing in water (Ready.gov).
  3. Water heater? A. O. Smith says to turn off the power or gas as well as the water (A. O. Smith).
  4. Take photos for your insurer.

When the city handles it

In Atlanta, the city repairs the water line from the main to the meter (Atlanta Watershed Management). For an emergency shut-off because of a burst pipe on private property, ATL311 says to contact a licensed plumber or call ATL311 at 404-546-0311 (ATL311). For a possible sewer spill, ATL311 lists the same number (ATL311).

Checking the plumber

Georgia licenses plumbers through the Secretary of State. The state does not register plumbing companies, and only licensed master plumbers may run a plumbing business (Georgia Secretary of State). A Class I master plumber license covers single-family homes and one-level homes for up to two families; Class II has no restrictions (Georgia Secretary of State). Ask for the master plumber's name and check it in the state's licensee search.

Calling through this site

Our line connects you with an independent plumbing company that serves your ZIP code. That company sets its own prices and schedule.

Common questions

Will insurance pay for an emergency repair?

The Insurance Information Institute says the standard HO-3 policy covers accidental discharge of water from a plumbing system (Insurance Information Institute). Washington's insurance commissioner says gradual leaks usually aren't covered (Washington OIC). See burst pipe insurance in Atlanta.

Water is already on the floor. Who else do I call?

Once the leak is stopped, a restoration company can dry the house. See emergency water damage in Atlanta.

Sources

This guide is general information, not legal, insurance or plumbing advice.

Call a plumber (844) 555-0142