By provider
- City of Atlanta: the city repairs from the main to the meter; the homeowner repairs from the meter to the house (Atlanta Watershed Management).
- DeKalb: the county owns from the main to the meter, including the meter; the owner owns from the meter to the home's plumbing (DeKalb County).
- Cobb: the county maintains the line to the meter; the owner maintains the line from the meter to the building or the irrigation system (Cobb County Water System).
- Gwinnett: owners are responsible for everything on their side of the meter, including leaks between the meter and the home, backflow devices, irrigation and some water pressure issues (Gwinnett County).
Reporting a leak on the city side
To report a water system leak in Atlanta, Watershed Management lists 404-546-0311 (Atlanta Watershed Management).
Finding a leak on your side
Atlanta Watershed Management says underground leaks between the meter and the building often leave no visible sign and may need a specialized leak detection company (Atlanta Watershed Management). Start with the water meter check.
Insurance
The Georgia Attorney General's consumer office says many homeowner policies do not cover the line from the street to the house, and that water pipes on your property are your responsibility (Georgia Consumer Ed).
Common questions
Does replacing the line need a permit?
Atlanta's plumbing permit form lists replacing underground piping and installing water service among work that needs a plumbing permit (City of Atlanta).
- City of Atlanta Department of Watershed Management: report a problem
- DeKalb County Department of Watershed Management: service line ownership
- Cobb County Water System: service line inventory
- Gwinnett County Department of Water Resources: resident responsibility
- City of Atlanta Department of Watershed Management: account review and adjustments
- Georgia Attorney General Consumer Ed: insurance for water pipes
- City of Atlanta Office of Buildings: plumbing permit application
This guide is general information, not legal, insurance or plumbing advice.